FAQs

Ordering & Payment

How can I place an order?

You can place an order by visiting our website, emailing us a description of your desired lamp, or calling us to discuss your project. We'll provide a quote within 72 hours.

What payment methods do you accept?

We accept PayPal, Master card, or Bank transfer.

Can I cancel or change my order?

Please contact us as soon as possible if you need to cancel or make changes to your order. We'll do our best to accommodate your request. Or see Exchange and Return Policy for details.

Design & Production

Can I customize my lamp?

Absolutely! We welcome commissioned work and will work closely with you to bring your unique design to life.

How long does production take?

Production time varies depending on the complexity of the design, but we aim to deliver your lamp within 2-3 weeks.

Can I request a design modification after production has started?

Please contact us as soon as possible if you need to make changes to your design. We'll assess the feasibility of the modifications and provide a revised quote if necessary.

Are products at Waz designs completely handmade?

 Yes, all the products are completely designed and fully hand-crafted by the artist “Shoaib   Wazir” himself.

What’s the inspiration behind these artistic table lamps?

The inspiration behind these artistic table lamps is to create a serene escape from the chaos of everyday life, reconnecting us with the natural world through modern, contemporary, and peaceful design. The artist draws inspiration from the beauty of the planet, blending natural elements with modern style to craft a sanctuary for the senses. Each lamp is a haven that promotes calm, harmony, and a sense of connection to the world around us

Shipping & Delivery

Do you ship internationally?

No, we DO NOT ship internationaly. We take orders and ship our handmade products only in USA.

How do you package your lamps?

We carefully package our lamps to ensure safe transportation. Each lamp is wrapped in bubble wrap and placed in a sturdy caton with padding if necessary. 

Can I pick up my lamp from your studio?

No, you can place order online on our website, or by writing us an email. You can get your order through shipment.  

Warranty & Returns

What is your return policy?

We accept returns within 7 days of delivery. Please see our full return policy for details.

How do I initiate a return or warranty claim?

Please contact us via email or phone to initiate the process. We'll guide you through the necessary steps.

Care & Maintenance

How do I clean my lamp?

Gently dust your lamp with a soft cloth. Avoid using harsh chemicals or abrasive materials.

Can I replace the light bulb?

Yes, you can replace the light bulb with a similar type and wattage.

Are your lamps suitable for outdoor use?

No, our lamps are designed for indoor use only. Exposure to outdoor elements may damage the lamp or compromise its safety.

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